Shipping policy
Thank you for shopping with TABRAE LTD. Below is everything you need to know about our shipping process.
1. Order Processing
All orders are processed within [1–3] business days (excluding weekends and UK public holidays). Usually you will receive your order within [3-5] business days.
You will receive a confirmation email once your order has been placed, and a second email with tracking information once your order has been dispatched.
Please note that processing times may be extended during busy periods such as sales, product launches, or holidays.
2. Tracking Your Order
Once your order has been shipped, you will receive a tracking link via email. Please allow up to 24 hours for tracking information to update.
3. Delivery Issues
If your order is delayed, missing, or marked as delivered but not received, please contact us at Tabrae.official@gmail.com within [7–14] days of the expected delivery date so we can assist you.
[TABRAE LTD] is not responsible for delays caused by the courier, incorrect address details, or circumstances beyond our control (e.g. weather conditions, strikes).
4. Incorrect Address
Please ensure all shipping details are correct at checkout. We cannot be held responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, additional shipping fees may apply.
5. International Shipping
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We do offer international shipping — delivery times and costs vary by destination and will be calculated at checkout. Customers are responsible for any customs duties or taxes.
If you have any questions about shipping, please contact us at:
Email: tabard.official@gmail.com
Business Hours: Monday–Friday, 9am–5pm GMT